3.6.1 Explicit Knowledge Artifacts

3.6.1 Explicit Knowledge Artifacts

                        Some in KM hold the viewpoint that a Knowledge Artifact should be limited to something that has been codified – explicit knowledge. This viewpoint aside from not being universally agreed upon would then restrict the usage of the term to only those things which can be made explicit. That restriction would then necessarily limit the applicability of Knowledge Flow theory, or it would then fail to address exactly how some knowledge artifacts can be transferred from person to person. For example, consider documentation that is written in a way that isn’t understood by the user it will have little value without obtaining clarification from the creator (implicit knowledge) (Salazar-Torres, et. al., 2008).

            In that case it could be argued that some artifacts are implicit because the exact meaning of the artifact cannot be captured explicitly but can instead have inferred meaning. So the knowledge flow process is incomplete because users of implicit artifacts still require additional explanation or knowledge from other sources to fully understand the implicit artifact.