5.9 Knowledge Verification

5.9 Knowledge Verification

          It is commonly observed that not all available knowledge in organizations is appropriate or ready for utilization. Bhatt (2000) asserts that knowledge development for organizations encompasses review and revision processes in order to verify knowledge. Knowledge verification is the process of testing and adapting particular knowledge based on the situation in order to be suitable for the organization (Jonjoubsong, 2008).

          Knowledge testing and verification can occur through many activities including organizational member debates (Weick, 1979; Collison & Parcell, 2004), use of knowledge and reflection (Choo, 1998). Use and reflection refer to the processes of applying knowledge to particular situations in order to provide feedback that would benefit other parts of the organization. In a sense, this can be viewed as an evaluation process to verify the appropriateness of new knowledge for organizational goals (Collison & Parcell, 2004).