6.16 Frid’s KM Model

6.16 Frid’s KM Model
          According to Frid’s (2003) KM framework, the knowledge management maturity assessment levels and knowledge management implementation can be divided into five levels.  The five maturity levels are knowledge chaotic, knowledge aware, knowledge focused, knowledge managed, and knowledge centric.

          The first level - knowledge chaotic suggests that organizations at this level are in the process of understanding and implementation of Frid’s framework for knowledge management which encompasses knowledge management vision, knowledge management objectives and knowledge management indices. Hence, organization should focus on advocating and adapting departmental knowledge management vision and goals as well as performing Frid’s framework knowledge management maturity assessment.
           Whereas level two - knowledge aware suggests that organizations at this level are a step higher than those at knowledge chaotic. Also, to understand and implement Frid’s framework for knowledge management; advocating and adopting departmental knowledge management vision and goals; and performing Frid’s framework maturity assessment, organization at this point should focus on developing a knowledge management road map and working collaborately with the knowledge management office.
           At the third level - knowledge focused indicated that organizations should have covered the implantation aspects as in the lower two levels and start focusing on five new activities. Organizations at this point should embed knowledge management into process engineering; provide initial knowledge management infrastructure, services and training; support early adopters and knowledge community; monitor and report on management indices and finally include knowledge management in budgets. However,  the fourth level termed as knowledge managed adopt the fundamental activities suggested in level one, two and three other than organizations should attempt to embed knowledge management in performance reviews and also in business plans apart.
           Finally, knowledge centric as the last level is the highest of all knowledge management implementation maturity level based on Frid’s model. The distinctive and differentiating activities that organizations should focus on are institutionalizing successful initiatives and valuing intellectual assets. These activities differentiate knowledge from other levels. Moreover, all knowledge management activities should be given equal emphasis at this level.